Purchases
My order arrived damaged, what do I do?
If you will send the damaged or defective item back we will gladly send you a replacement immediately. Simply contact us to notify us of the defective item.
Can I have a refund?
There is a 30 day unconditional money back guarantee on most items with some exceptions including limited edition, numbered or autographed items and digital only purchases. For refunds, please contact Customer Support. All refunds are made at the ...
Where's my order?
Sometimes the USPS takes longer to deliver packages. Please allow up to 14 business days for US orders and 4-6 weeks for international orders (packages are often held at customs). If for some reason you have not received your package after this time, ...
Do I need a ShareCard or certificate number to access a project I am participating in?
No. If you have purchased a Participant Offer online there is no need to redeem a ShareCard or certificate number - the project experience content is already available for you to enjoy in your account.
Can I pay by check or money order?
Yes. We accept checks or money orders in US currency from US banks. To place an order online without using a credit card: Follow all the steps to Make A Purchase Proceed to the final checkout page where you would normally enter your credit card ...
Do you accept purchase orders?
No. We do not accept purchase orders, however we can accept your payment online via all major credit cards or by check or money order.
Do you accept PayPal?
No. At this time we do not accept PayPal, however we can accept your payment online via all major credit cards or by check or money order.
Do you accept Credit Cards?
Yes. We accept all major credit cards.
Where's my shopping cart page?
On the XXI Century Records site, you can access your shopping cart anytime by clicking ‘CART’ at the top of the page. You can remove or edit items in your cart by clicking the icons underneath ‘EDIT’ and ‘REMOVE’ next to the items you wish to edit or ...
How do I make a purchase?
Go to the artist's project page and navigate to the offer you wish to purchase. Choose the quantity and click on the 'ADD TO CART' button. Click on 'PROCEED TO SECURE CHECKOUT' if you are ready to complete your purchase, or click on 'KEEP SHOPPING' ...